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With a strong background in change management,
NRA offers the following core services for people-centred organisational
change programmes:
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Advice with
regard to planning or implementing a change programme which requires
extensive management of stakeholder expectations and which impacts on
people e.g. a change in approach, roles, behaviours and attitudes.
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Pre, interim
and post evaluation of change plans and programmes with the delivery of
recommendations for corrective actions to keep the programme on track.
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Coaching
for change agents and those
impacted heavily by transition.
Additional services to provide stimulus to change
planning and delivery:
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Consultations
and fact finding with key stakeholders
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Questionnaires
and feedback gathering
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Facilitated workshops with change management teams and key
stakeholder groups
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Designing and
delivering customer/stakeholder focus groups (e.g. video/two way mirror
focus groups)
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Staff events
using customer research findings and role-play
to bring the issues to life and act out
possible scenarios
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